Shipping & Returns Policy

General Shipping

All CIRCCELL orders are sent from the U.S. via USPS or UPS, except those to PO boxes which are sent via USPS. Orders placed before midday Central Standard Time, Monday to Friday, are dispatched the same day, and the next working day for orders after midday. Once we have shipped your order, you’ll receive an email with tracking details.

Orders ship within 1 -2 days of order placement and arrive within 5-7 days of ship date.

Shipping Destinations & Prices

United States

Free shipping on all orders

Canada

$20 flat rate (orders incur customs duty)

China, Hong Kong SAR, and Singapore

Calculated at checkout (orders incur customs duty where applicable)

Rest of World

Calculated at check out (orders incur customs duty where applicable)

Returns

We want you to be happy with your purchase. Should you need to return your purchase, you have 28 days from receiving your order to arrange your exchange or return.  Returns are eligible for exchange or store credit only. Returned product must be new or gently used.  

Please reach out to our concierge team at info@circcell.com with your order number and reason for return or exchange to start the process.